IONA Privacy Policy

Last Updated: 01/07/2024

1. Introduction

Welcome to IONA. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and share your information when you use our platform.

2. Information We Collect

2.1. Information You Provide

  • Account Information: When you register for an account, we collect your email address and password.
  • Profile Information: You may provide additional information, such as a profile picture or bio, to enhance your profile.
  • Communication: When you communicate with us or with other users through the platform, we collect the content of those communications.

2.2. Information We Collect Automatically

  • Usage Information: We collect information about your activity on the platform, such as the pages you visit, the features you use, and the time you spend on the platform.
  • Device Information: We collect information about the device you use to access the platform, including the hardware model, operating system, and device identifiers.
  • Location Information: We collect city, country, continent, and timezone information through your browser settings, which we use to optimize our algorithm for better matching. .

2.3. Information from Third Parties

  • Third-Party Services: If you link your account with third-party services, we may collect information from those services.

3. How We Use Your Information

We use the information we collect to:

  • Provide and Improve the Platform: To operate, maintain, and improve the IONA platform.
  • Communicate with You: To send you updates, security alerts, and support messages.
  • Personalize Your Experience: To tailor the content and features you see based on your activity and preferences.
  • Ensure Security: To protect against unauthorized access, fraud, and other security issues.
  • Comply with Legal Obligations: To comply with legal and regulatory requirements.

4. Sharing Your Information

We may share your information in the following circumstances:

  • With Your Consent: We may share your information when we have your consent to do so.
  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request.
  • Protection of Rights: We may disclose your information to protect the rights, property, or safety of IONA, our users, or others.

5. Your Choices

  • Account Information: You can update or delete your account information through your account settings.
  • Communication Preferences: You can opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.
  • Location Information: You can disable location services on your device, but this may affect your ability to use certain features of the platform.

6. Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your information for as long as necessary to provide the services to you and to comply with our legal obligations. If you delete your account, we will delete your information as required by law, but we may retain certain information as necessary for our legitimate business purposes.

8. Children's Privacy

The IONA platform is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take steps to delete it as soon as possible.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using the platform, you consent to the transfer of your information to countries outside of your country of residence, including the United Kingdom, where data protection laws may differ from those in your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our platform. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [admin@hey-iona.com].


By using the IONA platform, you acknowledge that you have read and understood this Privacy Policy.